Privacy Policy for Acumen IT Training, Inc.

Acumen IT Training, Inc. (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 in the Philippines.

1. Collection of Personal Information

We may collect personal information in various ways, including when you:

• Visit our website or use our online services
• Register for our courses, events, or training sessions
• Contact us via email, phone, or other channels
• Subscribe to our newsletters or marketing materials

Personal Information Collected:

• Full name, contact number, email address, and mailing address
• Educational and professional background details relevant to course enrollment
• Financial and billing information, including payment details
• IP address, browser type, operating system, and browsing behavior (via cookies and similar tracking technologies)

2. Use of Personal Information

We use your personal information for the following purposes:

• To process course registrations and deliver our services
• To communicate with you regarding updates, promotions, and special offers
• To respond to inquiries, complaints, and requests
• To improve our services, website, and customer experience
• To comply with legal requirements and obligations

3. Disclosure of Personal Information

We may share your information in the following situations:

• Service Providers: With third-party vendors who assist us in delivering services, such as payment processing, marketing, or website hosting.
• Legal Compliance: If required by law, regulation, or governmental request, or to protect our rights, property, and safety.
• Business Transfers: In the event of a merger, acquisition, or asset sale, we may transfer personal data to the acquiring entity.

We do not sell, rent, or trade your personal information to third parties.

4. Retention of Personal Information

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Upon reaching the end of its retention period, personal information will be securely deleted or anonymized.

5. Security of Personal Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Access to personal data is limited to authorized personnel only. We also conduct regular assessments to ensure compliance with security standards.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us analyze site traffic and personalize content. You may choose to disable cookies through your browser settings; however, doing so may affect the functionality of our website.

7. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights:

• Right to Access: Request details of the personal information we hold about you.
• Right to Rectification: Correct or update inaccurate personal information.
• Right to Erasure: Request deletion of personal information under certain conditions.
• Right to Restrict Processing: Limit the processing of your personal data in certain cases.
• Right to Object: Withdraw consent to the processing of your personal information for direct marketing purposes.
• Right to Data Portability: Receive a copy of your data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the details provided in Section 10.

8. Minors’ Privacy

We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe we have collected personal information from your child, please contact us to request deletion.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites before disclosing personal information.

10. Contact Us

For questions or concerns regarding this Privacy Policy or our data protection practices, or to exercise your rights, please contact us at:

Acumen IT Training, Inc.
Email: marketing@acumenph.com
Address: 11/F SM Aura Office Tower, 26th Street McKinley Parkway, Bonifacio Global City, Taguig City Philippines 1635
Phone: 0917-714-3050

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting. We encourage you to review this page periodically to stay informed of updates.