Acumen IT Training, Inc.

CERTIFIED SOFTWARE ASSET MANAGER (CSAM)

COURSE DESCRIPTION

The IAITAM Certified Software Asset Manager (“CSAM”) Course establishes a fundamental understanding of software asset management while addressing the fluid dynamics within the field. From issues concerning software piracy and compliance to legislative changes and internal organizational complexities, a holistic evaluation is required to comprehend the array of external and internal factors reshaping IT asset management practices. A proficient Software Asset Manager must align organizational objectives with the strategic potential of Software Asset Management to effectively accomplish those objectives.

Software Asset Management (“SAM”) encompasses the business methodologies supporting software utilization within an organization, often prompting a reevaluation of how and why software traverses the organizational landscape. SAM has become a crucial mandate for many organizations, recognizing Software Asset Managers as pivotal contributors to overall organizational success. To excel, Software Asset Managers must not only grasp the foundational business practices of Software Asset Management but also adeptly implement them in a manner tailored to their specific organization.

Participants will grasp the significance of Software Asset Management within the dynamic ITAM sphere of today. The demand for at least one dedicated individual within an organization, equipped with focused training and expertise in software management, has never been greater. The journey commences with the CSAM course, a pivotal instructional and certification program, intended as a core foundational pillar for any ITAM initiative.

TARGET AUDIENCE

The CSAM Course is tailored for individuals who possess limited or no prior experience in the realm of Software Asset Management. This course holds vital significance for novice IT Asset Managers, along with other IT practitioners engaged in tasks like asset management, resource allocation, financial aspects, software licensing, contract oversight, and strategic development.

COURSE OUTLINE

Topics Covered Include:

  • The Scope of Software
  • Strategic License Management
  • Software Harvesting
  • License Documentation
  • The Right to Audit
  • Proactive vs. Reactive SAM
  • Developing Goals
  • Savings Opportunities
  • ITAM Compliance
  • Audit Letter
  • Examples of License Data Documentation
  • Compliance Enforcement
  • Understanding the EULA
  • Due Diligence for Compliance
  • The Art of Negotiation
  • Ts & Cs Advice
  • ITAM Automation
  • Selecting a Discovery Tool
  • ITAM Repository
  • Hardware & Organizational Impacts
Please contact us for the full course outline, schedules and for booking a private class.
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