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Microsoft Outlook 2016
COURSE DESCRIPTION
This course introduces the skills necessary for working with MS Outlook 2016. Trainees will learn how to work with the Outlook messaging which includes lessons like formatting Outlook messages, creating messages, using the Address Book and manage messages. The trainee will learn how to schedule with the Calendar, manage contacts, customize the information viewer and work with tasks.
COURSE OUTLINE
Module 1. Exploring Outlook 2016
- Working with Outlook
- Starting Outlook
- Using the Navigation Pane
- Customizing the Navigation Pane
- Using the Folder List
- Using the Quick Access Toolbar
- Using Tabs and Ribbons
- Using the People Pane
- Using Tell Me feature
- Exiting Outlook
- Practice – Exploring Outlook 2016
Module 2. Sending and Receiving Messages
- Using the Mail Pane
- Sending a Message
- Performing a Manual Send/Receive
- Reading Messages in the Reading Pane
- Reading Messages in the Message Window
- Changing the Reading Pane Layout
- Using the Unread Mail Search Folder
- Changing the Read Status of a Message
- Viewing Sent Messages
- Replying to a Message
- Forwarding a Message
- Practice – Sending and Receiving Messages
Module 3. Using Outlook Messaging Features
- Working with Message Formats
- Changing the Default Message Format
- Formatting a Message
- Using Themes
- Creating Themes
- Saving a Draft Version of a Message
- Setting Message Options
- Setting Message Tracking Options
- Viewing the Message
- Tracking Status
- Recalling a Message
- Hiding and Displaying Header Fields
- Printing from the Message List
- Printing from the Message Window
- Practice – Using Outlook Messaging Features