Acumen IT Training, Inc.

CHANGE MANAGEMENT PRACTITIONER

COURSE DESCRIPTION

Dealing with change and more importantly, the impact of change is a high priority for all organizations. The Change Management practitioner Certification has been developed with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ‘body of knowledge’ for the discipline of change management practitioner. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. Change Management practitioner certification is fully aligned with the Change Management Body of Knowledge.

COURSE OBJECTIVES

  • Understand the human side of change and know how to help people deal more effectively with change, maintaining
    their commitment and bringing them successfully through the change process.
  • Understand the various types of change that affect organizations, and know how to draw on a range of professional
    approaches to support the effective delivery of the organization’s desired outcomes from each change initiative.
  • Know how to identify and work with the stakeholders in a change initiative, and how to plan, execute and measure
    the effective communications required to build and maintain their engagement.
  • Know how to assess the impacts of change, to develop effective change teams and to recognize and address
    resistance to change.
  • Understand the process of sustaining change and know how to embed a change initiative as the new ‘business as
    usual’.

COURSE OUTLINE

Practitioner

  • Introductions
  • Course structure
  • Course goals and objectives

 

Learning and Change

  • Defining and managing the required learning to enable change

 

The Project Management Environment

  • Understanding the project environment
  • Identifying key roles
  • Developing a change delivery plan

 

Sustaining Change

  • How levers enable the adoption of change
  • Types of levers (Environmental levers, Leadership levers, and Organizational Development levers)
Please contact us for the full course outline, schedules and for booking a private class.
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