Acumen IT Training, Inc.

  • +63 917 714 4350 or DUO: (02) 7971 5203
  • 11th Floor, SM Aura Office Tower, 26th Street, Mckinley Parkway, Fort Bonifacio, Taguig City, Metro Manila, Philippines
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  • +63 917 714 4350 or DUO: (02) 7971 5203
  • Main: 11th Floor, SM Aura Office Tower, 26th Street, Mckinley Parkway, Fort Bonifacio, Taguig City, Metro Manila, Philippines
    Satellite Office: 2nd Floor, Bonifacio Technology Center, 31st St. cor. 2nd Ave., Bonifacio Global City, Taguig City​
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VERISM ESSENTIALS

COURSE DESCRIPTION

VeriSMTM Essentials acts as an introduction to the Service Management mindset for professionals who are encountering Service Management for the first time. It is also ideal for undergraduates and graduates, and for candidates who would prefer to complete the VeriSMTM Foundation certification in two parts.

COURSE OBJECTIVES:

  • The Service Organisation
  • Service culture
  • People and organisational structure
  • The VeriSMTM model
  • Progressive practices
  • Innovative technologies
  • Getting started

COURSE OUTLINE

  • The Service Organization
  • Service Culture
  • People and Organizational Structure
  • The VeriSMTM Model
Please contact us for the full course outline, schedules and for booking a private class.
Inquire Now
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