Acumen IT Training, Inc.

  • +63 917 714 4350 or DUO: (02) 7971 5203
  • 11th Floor, SM Aura Office Tower, 26th Street, Mckinley Parkway, Fort Bonifacio, Taguig City, Metro Manila, Philippines
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  • +63 917 714 4350 or DUO: (02) 7971 5203
  • Main: 11th Floor, SM Aura Office Tower, 26th Street, Mckinley Parkway, Fort Bonifacio, Taguig City, Metro Manila, Philippines
    Satellite Office: 2nd Floor, Bonifacio Technology Center, 31st St. cor. 2nd Ave., Bonifacio Global City, Taguig City​
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Dive into the ITIL 4 Certification Roadmap

and refine your skills in strategic IT service management.

Foundation

ITIL® 4 FOUNDATION

This Foundation level is designed as an introduction to ITIL® 4 and enables candidates to look at IT service management through a BRAND NEW end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.

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Managing Professional (MP)

ITIL® 4 SPECIALIST CREATE, DELIVER AND SUPPORT

This course covers the ‘core’ service management activities and expands the current scope of ITIL® 4 to cover the ‘creation’ of services. This module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods, and tools.

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AWS TECHNICAL ESSENTIALS

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ITIL® 4 SPECIALIST DRIVE STAKEHOLDER VALUE

The Drive Stakeholder Value Specialist Certification is relevant to everyone in a supplier facing role. This means those managing one or more suppliers and working with suppliers in providing a single integrated service management organization. This module covers all types of engagement and interaction between a service provider and its customers, users, suppliers, and partners. It focuses on the conversion of demand into value via IT-enabled services.

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AWS BUSINESS ESSENTIALS

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ITIL® 4 SPECIALIST HIGH VELOCITY IT

This course explores the ways in which digital organizations and digital operating models function in high velocity environments. It will help aspiring organizations, to operate in a similar way to successful digitally-native organizations. This module includes the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing, focusing on rapid delivery of products and services to obtain maximum value.

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ITIL® 4 STRATEGIST DIRECT PLAN AND IMPROVE

This course provides individuals with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization’s advantage. It will cover both practical and strategic elements.

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